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We’re Here to Make Soft Water Simple

Have a question about our salt delivery service, scheduling, or subscriptions? The Utah Salt Supply team is ready to help. Whether you’re setting up your first delivery or adjusting an existing subscription, our goal is to keep the process simple, dependable, and stress-free.

Our Hours

Monday - Friday 9am - 7pm

Quick Notes for Customers

  • Minimum 24 hours’ notice is required to schedule new deliveries.

  • You may reschedule up to 3 days before your delivery. If something urgent comes up, your first short-notice reschedule is forgiven.

  • If we cannot access your water softener and no instructions are provided, salt will be left at your front door for your convenience.

Frequently Asked Questions

Do I need to be home for my salt delivery?

Not always. If you’re home, we will fill your water softener for you. However, if no one is home, we’ll leave the bags safely at your front door.

How do I choose the right plan for my household?

Our plans are based on household size and typical water use. Smaller homes usually need 2 bags per month, families average 4 bags, and larger households require 6 bags or more. If you’re not sure, click here to take our quiz to get an estimate on how many bags your home needs.

What happens if I need to reschedule my delivery?

We ask for at least 3 days’ notice to reschedule, but your first short-notice change is forgiven. Simply contact us by phone or email to update your delivery, and we’ll work with you to find another convenient 2-hour time slot.

Do you offer one-time deliveries?

Yes. If you just need a quick refill, we offer one-time delivery for a flat $25 delivery fee plus $12.50 per bag. It’s a simple, flexible option without a monthly subscription.

What is included in the Annual Check & Cleaning Service?

Our annual service includes a full system inspection, thorough deep-cleaning, and tune-up to keep your softener running efficiently. It’s $200, or you can save 15% when bundled with a monthly subscription plan.

What areas do you currently serve?

We currently deliver throughout Utah County, with plans to expand into Salt Lake County soon. If you’re unsure whether you’re in our service area, reach out to us and we’ll confirm.

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